“Country Life Insurance Brokers have been providing Household and Family Fleet cover for me for some years. Chrissie and her team always deal with last minute changes to our cover quickly and efficiently.”
“Following a number of ‘slip and trip’ claims Chrissie came to see us to discuss how we could improve our claims record. She helped us devise a system of recording all staff training, complete risk assessments and document all our rotas for the various areas within the club. As a result of this, our insurer has not paid a single claim since these were put into action and we have seen our premium go down two years in succession. If Country Life had not intervened and spent a considerable amount of their time on this I am certain our premiums would be much higher.”
Kess Skinner, Club Veeda, St Albans
“The service offered by Country Life is first class – they should win an award for customer care. Our requirements were looked at in great detail and perfect policies recommended. They showed unending patience in ensuring everything was in order, a godsend if you’re busy running a business. Chrissie and her team take the headache out of insurance.”
Your Diet designed and delivered
“Having used the services of Country Life Insurance Brokers for both my personal and business life, I have no hesitation in recommending them. I always find them efficient and professional and yet they maintain a personal feel to their offerings. They cared about finding the right policy appropriate to my needs.”
“Thanks very much for all of the work put into this. I think you & Jack have done a great job. I am really impressed with your efforts, quality of service and pricing.”
Stuart Pendell, Private Client
I would like to compliment you and your team on the excellent way they handled my recent claim. It was a difficult property claim and you had the added hindrance of a very uncooperative managing agent. Despite that you were highly proactive in pursuing the claim as quickly and efficiently as was possible, resulting in a prompt payout to myself. I would particularly to thank Jack Bainbridge for all his efforts on my behalf. You prove that not only is it important for an insurance broker to obtain the best value premiums but also when it comes to handling insurance claims they go the extra mile and you certainly do.
Many thanks again. Best wishes.”
Andrew Rhodes, Private Client
“We have been with Country Life Insurance for many years and can always rely on them to find us the best policy that meets our needs. They deal with any queries or claims promptly and efficiently leaving us free to concentrate on our business.”
Country Life Insurance has been fantastic!
“Country Life Insurance has been fantastic in helping us settle two large claims, one for stolen jewellery and one for damaged artwork. Our emails were responded to immediately, our questions regarding claim and policy answered in detail and the claim was settled within a few days. Thank you for the great work…”
“Country Life took over the administration of our company Group Private Medical insurance policy (75+ members) last year, as a result of which the scheme is now run efficiently and smoothly. We have been able to remain with the Health Insurance Group but now also have the additional benefit of Country Life’s excellent client service.
Because of this, we asked them to quote for all our other business insurances and we have been more than satisfied with their recommendations and the way they manage these for us.
I would have no hesitation in recommending other companies to Country Life.”
Vanessa Selfe, Administration and Benefits Executive
“I have been insured through Country Life for many years but until recently have never had to make a claim. So when I lost my iPhone I was not very optimistic about my chances of making a successful claim. However, it took no more than 48 hours from the time I called Country Life for advice on how to claim, to receiving the money in my account. Fantastic service!
I should also add that whenever I have any communication with the staff at Country Life they always take great care to communicate in a professional but friendly way and I have been very happy with the recommendations given by them for my policies, for both personal and business.”
Mr J of East Bergholt in Suffolk
“I am not an easy man to please, and had been with my existing insurance broker for over 15 years. I came across Country Life Insurance whilst looking for some comparison quotations. From my initial contact with Chrissie and her team at Country Life, it was like a breath of fresh air – Extremely pleasant to deal with, highly efficient, giving me better and more thorough insurance cover, and best of all they beat my existing broker hands-down on price as well! It didn’t stop there. Chrissie and her team have visited me on a number of occasions when I needed to change cover, and as always have been superb to deal with. They have also helped iron-out any red-tape thrown at me from the insurance companies. I seriously cannot recommend Country Life Insurance enough – they now handle both my business and my home insurance – my only wish is that I had found them many years previous!”
“Chrissie and her highly professional team provide a skilled, low hassle service. Good value for money for both my business and home insurance, without trying to “sell” me. They are always at the end of the phone with advice on claims or liabilities (don’t get that with an internet provider!) and to be honest the results speak for themselves – insurance is really only important when you need it to pay out and the Country Life Team ensured that when the time came I was properly covered. I recommend to all my clients.”
Ruth Marshall, Director
“I would like to say how pleased we have been with the personal care and attention at achieving the best rates possible for our company when renewing our Health Policies this year with BUPA. This has lead to us extending our business with Countrylife for other business policies in the knowledge customer service and keeping our best interests in mind, is at the heart of what they do.””
IQ Glass Solutions Ltd, Watford
“We have found Country Life Insurance Brokers offers very competitive premiums tailored around our particular business needs. We received clear, professional advice from one point of contact which really does lend itself to an efficient service.”
“Since your involvement, we have now got Fulmer Place onto a fully insured value, at a disproportionately low cost (relative to where we started), gained access to useful trades-people, started thinking about overall house risk management, started to individually review our owner insurance responsibilities and now have 4 out of 7 owners on direct water supply (with only a minority of 3 still using attic stored tank water).
Good job Chrissie”
Treasurer, Fulmer Place (Management) Ltd
“Since changing to Country Life Insurance for both my business and personal cover, I have found their advice most helpful – not only have they found ways to save costs but also have improved cover where we were under insured, found potential areas of risk and advised remedies for these, resulting in lowering of premiums.
It is refreshing to find a broker with old fashioned values, common sense and a keenness to deliver what the customer wants whilst at the same time making sure that nothing vital is missed.
Country Life are very much on the ball when new products come onto the market and keep us abreast of these where they feel they may be on interest or appropriate to our businesses.”
Chairman and Designer, Geoffrey Parker Games
“We left the renewal of our home insurance very late. . . . with only a few days to spare, Country Life had searched and found us several options – all of which were far better than our existing policy! I would recommend Country Life without hesitation – we had great customer service, expert advice and got exactly the right policy for us.”
Ms L Walker
Chalfont St Giles
“My husband and I have used the services of Countrylife for both our business and domestic insurance requirements. We are delighted with both the speed and efficiency that any enquiry is dealt with and the level of personal service is second to none. Our business insurance needs have been met with both better coverage and a lower cost than our previous provider; ditto our home coverage. Our expectations have been more than met and for anyone seeking for a truly first rate service provider, look no further than the team at Countrylife.”
Clear Plan Project Management Ltd
“What good news – at a time when there isn’t much of it around. Thank you so much for persisting in your negotiations with [the insurance company]; in the face of such prolonged resistance most people would have given up. I’m really grateful to you.”
“We have been a customer of Country Life for the last 10 years. Taking insurance is often a risky business; it is easy to sign up directly to an insurance company but when it comes to claiming most insurers will make your application as difficult as possible. Having Country Life as our broker has taken away these worries and we know that every claim will be dealt with fairly and in a professional manner by an ethical team.”
Sue Buck, Managing Director
Miracle International Limited
“Thank you yet again for a professional job done.
This year especially with tough times for us all, you have found us a very competitive quote, but making sure it covered all that we sensibly needed.
We have been dealing with you since we moved to this location back in 2001, and you have always dealt with us professionally and with a sense of humour.”
Superior Stone Ltd